Publications

Our projects have an impact in many different industries. Browse our publications to find out more.
Challenges of making critical decisions in project environments and partnering facilities
2010
Type: conference
Optimizing daily agent scheduling in a multiskill call center
Athanassios N. Avramidis, Wyean Chan, Michel Gendreau, Pierre L’Ecuyer & Ornella Pisacane, 2010, European Journal of Operational Research, 200(3), 822-832
DOI: 10.1016/j.ejor.2009.01.042
Type: article
Parallel discrete-event simulation tool for population analysis
Bhakti S.S. Onggo, 2010
Type: conference
Performance analysis of parallel demographic simulation
Bhakti S.S. Onggo, Cristina Montanola-Sales & Josep Casanovas-Garcia, 2010
Type: conference
Running agent-based models on a discrete-event simulator
Bhakti S.S. Onggo, 2010
Type: conference
Staffing multi-skill call centers via search methods and a performance approximation
Athanassios N. Avramidis, Wyean Chan & Pierre L'Ecuyer, 2009, IIE Transactions, 41(6), 483-497
DOI: 10.1080/07408170802322986
Type: article
Experience of a research journey
2009
Type: conference